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Quick Reference Guide: Slack

Project Type

Quick Reference Guide (Job Aid)


February 2024


Adobe Photoshop

Primary Responsibilities

Needs Analysis; Visual Design

Target Audience

All Employees; B2B SaaS Organization


A SaaS scale-up had recently grown their headcount from 50 employees to nearly 200 employees. New and existing employees encountered challenges navigating Slack efficiently due to a lack of familiarity with shortcuts and channel syntax, resulting in communication inefficiencies. Hence, the need for a Quick Reference Guide arose to aid employees in mastering Slack functionalities for enhanced workplace communication.

Introducing our recent project, the Quick Reference Guide: Slack. This guide was developed to help employees quickly navigate shortcuts in Slack and gain familiarity with common Slack channel syntax, making communication more efficient and seamless within the workplace.

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